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Terms of Service – Cloud and Data Limited

Last updated: 1st February 2026

These Terms of Service (“Terms”) govern your use of the website www.cloudndata.co.uk (“Website”) and any services provided by Cloud and Data Limited (“we”, “us”, “our”). By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.

1. About Us

Cloud and Data Limited
Registered in England and Wales
Company Number: 16805923
Registered Address: Bondgate House, 45 Magdalen Lane, Hedon, East Yorkshire, HU12 8LA
Email: hello@cloudndata.co.uk
Website: www.cloudndata.co.uk

We provide IT consultancy, managed IT support, cloud services, cybersecurity advisory services, and related professional services.

2. Use of the Website

You may use our Website for lawful purposes only. You agree not to use the Website in any way that:

  • Breaches applicable laws or regulations.
  • Attempts to gain unauthorised access to the Website, servers, or data.
  • Introduces viruses, malware, or harmful code.
  • Copies, modifies, or distributes Website content without permission.

We may suspend or restrict access to the Website at any time.

3. Professional Services

Any consultancy, managed IT support, cybersecurity, or technical services provided by Cloud and Data Limited are subject to separate written agreements or statements of work (“Service Agreements”). These Terms apply only to Website use unless explicitly stated otherwise.

Where there is a conflict between these Terms and a Service Agreement, the Service Agreement takes precedence.

4. Intellectual Property

All content on the Website—including text, graphics, logos, icons, images, and software—is owned by Cloud and Data Limited or licensed to us.

You may not:

  • Reproduce or distribute Website content.
  • Use our trademarks without written permission.
  • Reverse‑engineer or decompile any part of the Website.

You may print or download extracts for personal, non‑commercial use only.

5. Privacy and Cookies

Your use of the Website is governed by our:

These documents explain how we collect, use, and protect your personal data.

6. Third‑Party Links

Our Website may contain links to third‑party websites or services. We are not responsible for:

  • The content of external sites.
  • Their privacy practices.
  • Any loss or damage arising from their use.

You access third‑party sites at your own risk.

7. Disclaimers

The Website is provided on an “as is” and “as available” basis. We do not guarantee:

  • That the Website will be error‑free or uninterrupted.
  • That content is accurate, complete, or up to date.
  • That the Website is free from viruses or harmful components.

Information on the Website is for general guidance only and does not constitute professional advice.

8. Limitation of Liability

To the fullest extent permitted by law, Cloud and Data Limited shall not be liable for:

  • Loss of profits, revenue, or business.
  • Loss or corruption of data.
  • Indirect, incidental, or consequential damages.
  • Any damages arising from your use of, or inability to use, the Website.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

9. Indemnity

You agree to indemnify and hold harmless Cloud and Data Limited from any claims, damages, liabilities, or expenses arising from your use of the Website or breach of these Terms.

10. Service‑Specific Terms

These terms apply to professional services delivered by Cloud and Data Limited, in addition to any Service Agreement.

10.1 Managed IT Support

Scope of Support

Managed IT Support may include remote and on‑site assistance, troubleshooting, monitoring, maintenance, and advisory services. The exact scope is defined in the relevant Service Agreement.

Client Responsibilities

Clients must:

  • Maintain valid licences for all software and systems.
  • Provide accurate information about their IT environment.
  • Ensure appropriate backups exist unless we are contracted to provide backup services.
  • Ensure third‑party vendors or systems required for support are accessible.

Access to Systems

We may require access to client systems, networks, or devices to deliver support. Access is limited strictly to what is necessary. We do not process or store client personal data; any incidental exposure is treated confidentially and not retained.

Service Availability

Response times, availability, and service levels are defined in the applicable Service Agreement. Unless explicitly stated, no guarantee of uninterrupted service or specific resolution times is provided.

Exclusions

Managed IT Support does not include:

  • Hardware supply unless agreed separately.
  • Software development.
  • Unsupported or end‑of‑life systems.
  • Recovery from issues caused by third‑party providers unless agreed.

Work outside scope may be billed separately.

10.2 Cybersecurity Services

Scope of Cybersecurity Services

Cybersecurity services may include vulnerability scanning, security assessments, configuration reviews, and advisory services. The specific scope is defined in the relevant Service Agreement.

No Data Processing

Cloud and Data Limited does not process client personal data as part of cybersecurity services. Access to systems or logs is solely for identifying vulnerabilities or providing recommendations. No client data is copied, stored, or retained.

Client Responsibilities

Clients must:

  • Ensure they have legal authority to request security testing.
  • Provide accurate information about their systems.
  • Notify relevant stakeholders before testing begins.
  • Maintain backups and recovery plans.

Testing Limitations

Cybersecurity testing may involve simulated attacks or probing. Clients acknowledge that:

  • Testing may temporarily affect system performance.
  • Some vulnerabilities may not be detectable.
  • No assessment can guarantee complete protection from threats.

Recommendations and Remediation

We provide recommendations based on findings. Implementation of remediation actions is the client’s responsibility unless separately contracted.

Liability for Cybersecurity Work

Cloud and Data Limited is not liable for:

  • Security incidents occurring before, during, or after testing.
  • Losses arising from vulnerabilities outside the agreed scope.
  • Failures by the client to implement recommended measures.

10.3 General Disclaimer for All Services

  • All services are provided with reasonable skill and care.
  • We do not guarantee specific outcomes or uninterrupted availability.
  • Clients remain responsible for compliance with data protection and regulatory requirements.
  • Cloud and Data Limited does not act as a Data Processor under UK GDPR for any services provided.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms, please contact:

Cloud and Data Limited
Email: hello@cloudndata.co.uk
Address: Bondgate House, 45 Magdalen Lane, Hedon, East Yorkshire, HU12 8LA